Marketing Campaign Claims and Legal Disclaimers
Return Policy
Returns are accepted within a 30-day window from the invoice date. Certain products may not be eligible for return as outlined in Dell’s standard return policy. For a comprehensive overview, please refer to Dell’s return policy.
Delivery Information
Expedited delivery options are limited and may not be applicable for specific items such as TVs, monitors, batteries, and adapters. This service is available only within the continental United States, excluding Alaska. Additional restrictions apply, and offers may change without notice.
Onsite Service Details
Onsite Service or Advanced Exchange Service will be initiated following a remote diagnosis, as determined by a Dell technician. If the hardware issue cannot be resolved remotely and is covered under warranty, the technician will assist in dispatching a replacement part, typically within one to two business days. Customers are required to return the original hardware according to Dell’s outlined rules. Detailed information regarding Onsite Service can be found on their service contracts page.
Accidental Damage Coverage
Accidental Damage Service is not applicable in cases of theft, loss, fire, flood, or intentional damage. A limit of one qualified incident per contract year applies, and customers may have to return the damaged unit to Dell. Additional details are available through specific service contracts for both consumer and commercial customers.
Product Features & Comparisons
- PowerScale can accommodate workloads up to 186PB per cluster, demonstrating significant flexibility in data management.
- PowerStore features enhanced automation with five times better data density in comparison to similar products.
- Dell boasts the broadest storage portfolio in the industry, encompassing extensive security features.
- An all-Dell IT environment may provide savings of up to 22.4% compared to a mixed Dell and Apple environment, according to a recent report.
- Dell provides a greater variety of business laptop models and customization options than Apple, based on market analysis.
Additional Information
The CES Innovation Awards are awarded based on submitted information, which has not been independently verified by the CTA. Dell Optimizer, an AI-based software for commercial PCs, may not be available for all product lines.
For those interested in proactive support options, Dell’s support capabilities may vary based on selected service plans. The analysis of multifaceted aspects of cybersecurity software has been conducted, highlighting features related to efficiency and flexibility.
Discounts and Offers
Dell offers a student discount valid until January 31, 2025, subject to specific terms and limitations. Customers may only purchase up to five discounted items in a single order. Additional restrictions apply to the promotional pricing and various items may be excluded from discounts.
Payment Solutions
Payment plans provided through Dell Financial Services are subject to credit approval and may not be applicable for personal use. Introductory offers may vary and are contingent on product availability and compliance with terms outlined in the credit agreements. Customers interested in Dell Rewards can join via their Dell account, with program terms subject to change.
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