Backblaze Unveils 4Q24 and Annual Financial Performance: A Deep Dive into 2024 Results

Backblaze Unveils 4Q24 and Annual Financial Performance: A Deep Dive into 2024 Results

Backblaze, Inc. announced its financial results for the fourth quarter and full year ending December 31, 2024.

Fourth Quarter 2024 Financial Highlights

CEO Gleb Budman stated, “Record Q4 sales bookings capped a strong year, validating early traction in our Go-To-Market transformation. We have not only increased sales productivity but also gained an over $1 million ACV customer during the quarter. Additionally, our AI business has started to make a significant impact, with three AI companies among our top ten customers in December 2024.”

  • Revenue reached $33.8 million, representing an 18% increase year-over-year (Y/Y).
    • B2 Cloud Storage revenue increased to $17.1 million, up 22% Y/Y.
    • Computer Backup revenue was $16.7 million, rising 13% Y/Y.
  • Gross profit was $18.5 million, or 55% of revenue, compared to $15.1 million, or 52% of revenue, in Q4 2023.
  • Adjusted gross profit increased to $26.3 million, or 78% of revenue, up from $22.1 million, or 77% of revenue in the previous year.
  • The net loss stood at $14.4 million, compared to a loss of $12.2 million in Q4 2023.
  • Net loss per share was $0.30 versus $0.32 in Q4 2023.
  • Adjusted EBITDA reached $4.6 million, or 14% of revenue, improving from $1.7 million, or 6% of revenue, in Q4 2023.
  • The non-GAAP net loss was $3.0 million, compared to a loss of $5.5 million in 2023.
  • Non-GAAP net loss per share was $0.06, improved from $0.14 in 2023.
  • Cash and short-term investments totaled $54.9 million as of December 31, 2024.

Full-Year 2024 Financial Highlights

  • Total revenue was $127.6 million, reflecting a 25% increase Y/Y.
    • B2 Cloud Storage revenue reached $63.3 million, up 36% Y/Y.
    • Computer Backup revenue was $64.3 million, increasing 16% Y/Y.
  • Gross profit amounted to $69.3 million, or 54% of revenue, up from $49.9 million, or 49% of revenue in 2023.
  • Adjusted gross profit was $99.2 million, or 78% of revenue, compared to $76.2 million, or 75% of revenue in 2023.
  • The net loss for the year was $48.5 million, compared to $59.7 million in 2023.
  • Net loss per share was $1.11, an improvement over $1.66 in 2023.
  • Adjusted EBITDA totaled $13.0 million, equating to 10% of revenue, compared to a loss of $3.8 million, or (4)% of revenue in 2023.
  • The non-GAAP net loss was $17.5 million, improved from $30.5 million in 2023.
  • Non-GAAP net loss per share was $0.40, compared to $0.85 in 2023.
  • Net cash provided by operating activities was $12.5 million, a turnaround from a cash usage of $7.4 million in 2023.
  • Adjusted free cash flow was $(20.1) million, improved from $(43.2) million in 2023.

Fourth Quarter 2024 Operational Highlights

  • Annual recurring revenue (ARR) was $136.7 million, a 16% increase Y/Y.
    • B2 Cloud Storage ARR increased to $70.2 million, up 22% Y/Y.
    • Computer Backup ARR rose to $66.5 million, an 11% increase Y/Y.
  • The net revenue retention (NRR) rate was 116%, compared to 109% in Q4 2023.
    • B2 Cloud Storage NRR improved to 123%, up from 122% in Q4 2023.
    • Computer Backup NRR was 109%, compared to 100% in Q4 2023.
  • The gross customer retention rate was 90% in Q4 2024, down from 91% in Q4 2023.
    • B2 Cloud Storage gross customer retention was 89%, down from 90% in Q4 2023.
    • Computer Backup gross customer retention was 90%, consistent with Q4 2023.
  • Total customer count reached 507,647, a decline from 511,942 in Q4 2023.
    • B2 Cloud Storage customers numbered 107,616, up from 97,842 in Q4 2023.
    • Computer Backup customers were 417,845, down from 431,745 in Q4 2023.
  • The annual average revenue per customer (ARPU) was $268, up from $228 in Q4 2023.
    • B2 Cloud Storage ARPU was $645, an increase from $577 in Q4 2023.
    • Computer Backup ARPU rose to $159, compared to $140 in Q4 2023.

Recent Business Highlights

  • Backblaze signed a deal for over $1 million in annual contract value with an existing customer, expanding into a Powered by Backblaze white label partnership.
  • AI customer growth was significant, with a 65% increase year-over-year, leading to a nearly 10-fold rise in AI-related data.
  • B2 Cloud Storage became the primary revenue driver, accounting for over 50% of total company sales.
  • A successful secondary offering raised $37 million in net proceeds, bolstering the company’s balance sheet.
  • Operational improvements yielded $8 million in annualized cost savings, allowing for reinvestment in sales capacity.
  • G2 recognized Backblaze as the ‘Easiest to Use’ and the ‘Fastest Implementation’ object storage solution in their Winter 2025 Report.

Financial Outlook

  • For the first quarter of 2025, Backblaze projects revenue between $34.1 million and $34.5 million.
  • Adjusted EBITDA margin is expected to fall between 13% and 15%.
  • The basic weighted average shares outstanding is anticipated to be between 54.0 million and 54.3 million shares.

For the full year of 2025, the company expects revenue between $144.0 million and $146.0 million, alongside an adjusted EBITDA margin of 16% to 18%.

Backblaze held a conference on February 25, 2025, and an archive of the webcast will be available in the Investor Relations section of the Backblaze website.

Non-GAAP Financial Measures

Backblaze utilizes several non-GAAP financial measures to assess performance, including adjusted gross profit and margin, adjusted EBITDA, non-GAAP net income (loss), and adjusted free cash flow. These metrics are designed to provide a clearer view of operational results, excluding certain non-recurring items. They are not meant to replace GAAP measures but serve as additional context for company performance.

Key Business Metrics

  • Annual Recurring Revenue (ARR): Represents the annualized value of all Backblaze B2 and Computer Backup arrangements.
  • Net Revenue Retention Rate (NRR): Measures the recurring revenue from a cohort of customers compared to prior year figures.
  • Gross Customer Retention Rate: Reflects customer retention without considering revenue expansion or contraction.
  • Number of Customers: Counted as distinct accounts with paid cloud services.
  • Annual Average Revenue Per User (Annual ARPU): Annualized revenue value per customer.

Backblaze Fiscal 4q24 And Full Year 2024 Financial Results, Financial Tables