In a significant move to enhance connectivity for UK businesses, CityFibre has unveiled a major expansion of its dedicated Ethernet services. This announcement comes shortly after the company’s launch of a multi-gig broadband solution designed to enable internet service providers (ISPs) to offer enterprise customers symmetrical speeds of up to 5.5Gbps. With this rollout, CityFibre has tripled the availability of its enterprise-grade Ethernet services, now catering to over 260,000 businesses across the UK.
Expansion of Ethernet Services
The introduction of CityFibre’s dedicated business Ethernet platform is powered by the company’s engineering partner, Calix. This new offering is tailored specifically to meet the demands of enterprise-grade service guarantees, providing ISPs with enhanced capabilities to support their business clientele. With the availability of services rising from 80,000 to 260,000 businesses, the expansion significantly increases the density of serviceable locations within its network footprint. This strategic growth makes it easier for partners to run targeted sales and marketing campaigns aimed at local businesses.
CityFibre emphasizes that its Ethernet pricing remains competitive, reportedly offering rates that are up to 20% lower than those of its major competitors. This cost-effective approach aims to encourage more ISPs to partner with CityFibre, thereby enhancing the overall competitive landscape in the business connectivity market.
Technological Advancements Backing Expansion
The expansion of Ethernet services by CityFibre is underlined by a significant upgrade to its nationwide 10Gbps XGS Passive Optical Network (XGS-PON). This technology upgrade, which commenced in 2022, has already reached 85% of CityFibre’s infrastructure and is expected to be fully implemented by the end of summer 2023. The company’s ambitious plans also include launching even faster multi-gig services by 2026, further solidifying its commitment to providing cutting-edge connectivity solutions.
Andy Nash, CityFibre’s director for business, government, and mobile, commented on the company’s vision, stating, “This announcement is a reminder that CityFibre is more than just a broadband network. We’re building a digital infrastructure platform that serves the needs of all sectors of the market.” This vision encompasses everything from consumer services to enterprise-level connectivity, positioning CityFibre as a versatile player in the digital infrastructure sector.
Improving Installation Processes and Partner Support
In addition to expanding service availability, CityFibre is dedicated to enhancing the efficiency of its installation processes. Over the past year, the company has implemented measures to accelerate the installation of new business Ethernet connections by up to 40% for its most complex projects. This improvement has been made possible by streamlining approval processes, enabling quicker service deployment and support for ISPs.
CityFibre has also introduced a delivery assurance guarantee to give partners confidence by enhancing compensation for any unforeseen delays. This initiative has been well-received in the market, as it directly addresses concerns about installation reliability and adds a level of predictability to service deployment.
Industry Response and Market Impact
The response from partners and industry leaders has been overwhelmingly positive. Nathan Marke, the chief strategy officer at CityFibre partner Giacom, highlighted the critical importance of reliable internet access, stating, “As UK businesses increasingly rely on technology to operate, reliable, secure, fast internet access is becoming a strategic asset.” He emphasized that CityFibre’s focus on dependable installations and exceptional service is invaluable for managed service providers and resellers alike.
Nick Shraga, chief operating officer at Southern Communications, further reinforced this sentiment, stating that CityFibre’s Ethernet expansion would support businesses as they grow and adapt to the evolving technological landscape. “CityFibre’s commitment to competitive pricing and reliable installations is great news and promises to be a boost for UK businesses,” he noted.
Quick Reference Table
| Feature | Details |
|---|---|
| New Business Ethernet Availability | 260,000 Businesses |
| Price Competitiveness | Up to 20% Cheaper than Competitors |
| Network Upgrade Technology | 10Gbps XGS-PON |
| Installation Efficiency Improvement | Up to 40% Faster Installations |
| Future Service Launch | Faster Multi-Gig Services in 2026 |
| Delivery Assurance Guarantee | Enhanced Compensation for Delays |
As CityFibre continues to expand its Ethernet services and enhance its technological infrastructure, the company positions itself as a key player in the UK’s digital connectivity landscape. With a focus on quality, speed, and service reliability, CityFibre is set to meet the increasing demands of businesses looking for robust internet solutions.