Keepit, a Denmark-based SaaS backup provider, is set to enhance its functionality with new features in June and July. This update will include support for Atlassian’s project management tools, Jira and Confluence, as well as integration with Okta’s access management system used within Google Workspace.
Recent Advancements
The recent updates follow the introduction of anomaly detection capabilities in April. This technology allows Keepit to analyze customer data over time for unusual patterns, enabling organizations to identify potential issues early on. Michael Amsinck, Keepit’s Chief Product Officer, explained how the system can flag significant data changes, which might indicate underlying problems within an organization.
Integration with SaaS Tools
Keepit is actively working to broaden its support for various SaaS applications. The integration of Atlassian’s Jira and Confluence marks a significant step in this direction. These tools facilitate enterprise workflow management and corporate knowledge-sharing, respectively.
Currently, Keepit supports Entra ID integration, while Okta support is expected to be available in July. The challenge lies in understanding the varying criticality of workloads across different businesses, as customer needs can differ widely while still sharing common software platforms such as Microsoft or Google services.
Future Innovations
A long-term initiative includes the creation of a threat library, which will be developed in collaboration with third-party experts. This library aims to identify external threats during backup processes, addressing the vulnerabilities that can arise from the interconnected nature of various SaaS applications.
Amsinck emphasized the ease of acquiring and integrating new SaaS tools, which can create a complex web of applications that may expose organizations to multiple attack vectors beyond traditional ransomware threats.
Intelligent Restoration Automation
Another key development on the horizon is the introduction of intelligent automation for data restoration, anticipated within the year. This feature aims to tailor restorations according to a company’s specific recovery point objectives (RPOs) and recovery time objectives (RTOs). The goal is to prioritize restoration based on the most critical data needs rather than restoring all data indiscriminately.
Customers will be engaged early in the backup process to establish requirements for their restoration strategies. By identifying key personnel and their data needs at the onset of their backup setup, Keepit aims to streamline the restoration process significantly.
Operational Structure
As part of its service offerings, Keepit operates its data centers, ensuring that all backups are stored independently from the source SaaS applications. Their data centers are strategically located in cities including Copenhagen, Frankfurt, London, Zurich, Sydney, Toronto, and Washington DC. Each region is designed as a sovereign availability zone, with data movement governed by customer permissions. Keepit maintains two active data centers per region, allowing for full-site failover capabilities.
Notably, Keepit does not impose charges for data ingress, egress, or capacity, opting instead for a per-seat pricing model. The backup service is designed to operate on an incremental forever schema, running once or twice daily. Users can view and preview individual files, although these features are dependent on the specific workload.