Aion Comes Back From Server Reboot With 16,000 Banned Accounts
You’d better watch out, NCSoft knows if Aion players are naughty or nice. Apparently 16,000 players made the naughty list, according to NCsoft, when a server reboot came back after a visit from “Ban Hammer Claus”. The bannings affect North American and European servers only.
According to an admin on the Aion Online Forum: “As you probably noticed, we’ve completed a server wide reboot without much notice on a day that we typically don’t perform maintenance. It’s only fair that we keep you in the loop and make sure you know what’s going on. Over the last week we’ve been working on a list, we’ve been checking it twice, and today we found out who was naughty or nice. Ban Hammer Claus just came to town. When the servers come back online, nearly 16,000 accounts will have been removed from the game.”
Those on the naughty list should’ve received an email explaining their offense, but reasons could include using third party software (aka botting) or RMT (real money trade, aka gold spamming).
NCSoft assures that the bans were not related to specifically one instance on accounts, and that activity on flagged accounts has been investigated for the last few weeks using their fancy Game Surveillance Unit.
Last, but not least, NCSoft stated:
“We are taking a very hard stance on this issue and do have sophisticated processes and procedures in place that help us keep unwarranted banning to a minimum. If you believe you’ve been wrongfully banned, you can email us at email@example.com, and we will review your account. Our goal is to ensure our legitimate players are having the best game experience possible. Please note that you don’t need to submit multiple tickets, as we will review a specific case only once. We obviously take these violations seriously, but also want to make sure that legitimate players aren’t banned unnecessarily.”
Aion players better be on their best behavior or they might see a visit from NCSoft’s “Ban Hammer Claus”.